FEMA
inspection was a week ago and no money in the bank. Went back to the
Civic Center again, signed
in, and sat across from another FEMA agent who told me that my claim
had been rejected because they could not authenticate my identity.
I'm
sorry, what?
They
just mailed the letter today, shall I print it out for you?
Yes,
fume fume fume.
The
letter says that to authenticate my identity I must do one of the
following:
Except
that I've already given them that first dot and more. Well, the SS card was
just the receipt in my name for ordering a new card. This agent
didn't seem inclined to do anything besides give me the letter and
send me on my way even though she saw all the documents I had already
provided. So I fumed out and went back to the house to get my actual
SS card, which fortunately had arrived in the mail a few days
previous, and my birth certificate and last year's property tax
statement and last years tax return and my marriage certificate
though I was loathe to use my marriage certificate because, wouldn't
you know, it has another completely different name on it. This isn't
my first marriage and back when I divorced the guy after 3 1/2 years
I didn't think to change my name back in the divorce decree. So my
current marriage certificate says Ellen Abbott (name
of the rat bastard).
Because it's not already
complicated enough.
Back
at the Civic Center in front of another agent. He's pulled up my
file, he sees all the documents and statements already submitted, he
doesn't understand why they are being so stubborn. He takes my
Official ID card (DL) and my SS card and my birth certificate, my
property tax statement, a house document that shows us as the buyers
and makes copies and adds them to the stack of documents to be faxed
to FEMA central. He will make sure the documents get faxed, he will
confer with the wonderful Katie tomorrow, who is the most
knowledgeable and connected and has the day off today, and send an
email to ? someone to see about resolving this situation and he says
he will call me tomorrow with an update. In the meantime, he
suggested getting my DL name changed over to match my SS card (don't
want to do that) and he sent me over to the legal aid table. So I'm
going to be appointed a pro bono lawyer to see what advice and/or
help they can provide towards getting this straightened out. But I'm wondering if maybe they are never going to accept it, so many disasters happening at one time, stretched, who can we kick off this runaway train kind of thing and time is running out for people to be able to apply. Perhaps it might be better, easier to just withdraw my application and have Marc apply.
So,
of course because the day wasn't going badly enough already...I
stormed out of there after my first visit this morning. Got in the
car and zoomed off about two blocks to the stop sign and zoomed off
from the stop sign about 2 or 3 blocks when I got behind someone
going soooo slow, fuming in the car when I finally looked in my rear
view mirror to see those red and blue lights. Well, fuck.
Apparently I zoomed right past that cop car.
I'm
fishing out my insurance card and DL and tap tap tap on the window
and the conversation that followed went something like this...
yes
yes as I roll down the window
How
are you today, ma'am, he asks me.
Not
that great, it's been rather frustrating.
Why
is that?
FEMA
is refusing to accept that I am who I say I am even though I have
submitted several documents and now I have to get more.
What
seems to be the problem?
It
involves this name and that name and this other name and how I use
them and that's the short version of a very long story.
He
wanted to know if that's where I was going and where I had met with
FEMA and...
Do
you know why I stopped you today? he asked.
Yes,
hanging my head in shame, I was speeding. I'm sorry.
You
passed me going 45 in a 35.
Yes,
sorry, I know.
Well,
he says, standing there holding my ID and insurance certificate
looking down the road, you go on but don't speed. We want you to get
there and not cause any accidents. Hands me my stuff and says again,
don't speed.
No
sir, I won't, I know, I'm sorry.
And
he lets me go.
Oh, Ellen. What shit!
ReplyDeleteBlue, your writing is impressive as it is personal.
ReplyDeletethanks Rosie.
DeleteBreathe.
ReplyDeleteWell, re. the cop, thank goodness SOMETHING went right in an otherwise frustrating day. That is super-annoying about the documentation. Hopefully now that you've got someone's attention this thing will get resolved. I never appreciated how difficult things can get when a person's name changes.
ReplyDeleteAre you a Star Trek fan? "You will be assimilated" comes to mind...hang in there you can do this!
ReplyDeleteI'm so glad your small town cops are as nice as my small town cops. Good karma sent you home for a pocket full of documents, too. Maybe from uphill the path will level out.
ReplyDeleteI don't know why, but the cop's response made me teary. Or maybe it's this insanity you have to deal with that's making me teary...
ReplyDeleteSome good luck anyway. He was a good hearted man. I am so sorry for your frustration. I am thinking of what everyone else is going through with FEMA.
ReplyDeleteI have a feeling the nice policeman knows a good bit about FEMA and frustration himself. I'm just glad you weren't going fifty. Things might have gone differently. :-) I just hope the name business gets straightened out el pronto. You've done enough running around at this point. The bureaucracy ought to be satisfied.
ReplyDeleteHard to fight the bureaucracy. You are wrong until you change it sounds.
ReplyDelete